Privacy Policy

1. Who We Are

Scintilla Solutions Inc ("Scintilla Solutions", "we", "us", or "our") is a data engineering and AI consulting firm incorporated in Ontario, Canada, with offices at 6733 Mississauga Rd, Suite #700, Mississauga, Ontario L5N 6J5.

2. Information We Collect

We collect personal information you provide directly to us, including:

• Contact information: name, email address, company name
• Inquiry details: service interests, project descriptions submitted via our contact form
• Usage data: pages visited, browser type, and referring URLs collected via standard server logs

We do not collect sensitive personal information such as financial account numbers, health data, or government-issued identifiers.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request
• Send follow-up communications related to your inquiry
• Improve our website and service offerings
• Comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties.

4. Legal Basis (PIPEDA)

We collect and process personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). We rely on your consent (provided when you submit our contact form) and our legitimate business interests as the basis for processing.

5. Data Retention

We retain contact inquiry data for up to 24 months from the date of submission, or as long as necessary to fulfill the purpose for which it was collected. You may request deletion at any time (see Section 8).

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

7. Cookies

Our website may use essential cookies necessary for site functionality. We do not currently use third-party analytics or advertising cookies. If this changes, we will update this policy and provide notice.

8. Your Rights

Under PIPEDA, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent and request deletion of your data
• File a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, contact us at contact@scintillasolutions.com.

9. Third-Party Services

Our website is hosted on Vercel and may use Google Fonts for typography. These services have their own privacy policies. We do not share your personal information with these services beyond what is technically required to deliver the website.

10. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be reflected in the "Last updated" date at the top of this page. Continued use of our website constitutes acceptance of the updated policy.

11. Contact

For privacy-related inquiries, contact our Privacy Officer at:
Scintilla Solutions Inc
6733 Mississauga Rd, Suite #700
Mississauga, Ontario L5N 6J5, CA
contact@scintillasolutions.com